Cybersecurity SOP

Introduction

Welcome to the Archangel Agency LLC’s Standard Operating Procedures (SOP) & Protocols page. This document outlines the operational guidelines, protocols, and best practices that all members of Archangel Agency LLC must adhere to.

Scope

This SOP applies to all employees, contractors, interns, and affiliates of Archangel Agency LLC. It covers procedures related to cybersecurity operations, open-source intelligence gathering, investigative protocols, and general operational standards.

Objectives

Ensure Operational Consistency: Maintain a consistent approach to all cyber investigations and open-source intelligence operations.
Protect Confidentiality: Safeguard sensitive information, adhering to the highest standards of cybersecurity.
Empower Through Training: Provide ongoing training to all team members, enhancing their skills in cyber investigations and OSINT.
Foster Collaboration: Encourage teamwork and knowledge sharing across all departments and with external partners.
Zero Protocol: Adhere to the company’s zero-profit model, focusing on providing services to those in need rather than generating revenue.

Organizational Structure

Cyber Operations Division: Handles all aspects of cybersecurity investigations and countermeasures.
Open Source Intelligence Division: Responsible for gathering and analyzing publicly available information to support investigations.
Administrative Division: Manages day-to-day operations, including HR, finance, and compliance.

Cybersecurity Protocols

Access Control: Ensure that access to systems, data, and physical locations is restricted to authorized personnel only. Use multi-factor authentication (MFA) wherever possible.
Data Encryption: All sensitive data must be encrypted at rest and in transit using industry-standard encryption protocols.
Incident Response: Follow the incident response plan in case of a cybersecurity breach. Report incidents immediately to the Incident Response Team.
Regular Audits: Conduct regular audits of all systems, networks, and processes to identify vulnerabilities and ensure compliance with security protocols.
Backup Procedures: Implement daily backups of all critical data, with encrypted off-site storage. Test the restoration process regularly.

OSINT Protocols

Data Collection: Use only legal and ethical methods to collect information from public sources. Do not engage in any form of hacking, illegal surveillance, or data scraping.
Data Analysis: Analyze collected data objectively, without bias, and cross-reference with multiple sources to ensure accuracy.
Reporting: Document all findings in a clear, concise, and professional manner. Use standardized reporting templates provided by the company.
Confidentiality: Maintain the confidentiality of all subjects under investigation. Do not disclose findings to unauthorized individuals.

Communication Protocols

Internal Communication: Use secure communication channels for all internal communications. Avoid using personal email or messaging services for work-related matters.
External Communication: When communicating with clients or external partners, ensure all information is accurate, professional, and complies with the company’s confidentiality policies.
Incident Reporting: Report any suspicious activities, security breaches, or protocol violations immediately to your supervisor or the designated security officer.

Training & Development

Onboarding: All new team members must complete a mandatory onboarding program that includes training on cybersecurity best practices, OSINT techniques, and company protocols.
Continuous Learning: Participate in regular training sessions, workshops, and webinars to stay updated on the latest cybersecurity trends and tools.
Certification: Employees are encouraged to pursue relevant certifications, such as CISSP, CEH, or OSINT-related credentials. The company may provide financial support for certification exams.

Compliance & Ethics

Legal Compliance: Ensure all operations comply with local, national, and international laws. This includes but is not limited to cybersecurity, privacy, and intellectual property laws.
Ethical Conduct: Uphold the highest ethical standards in all aspects of work. Avoid conflicts of interest and report any unethical behavior.
Zero Profit Model: Adhere to the company’s zero-profit model, focusing on providing services to those in need rather than generating revenue.


Zero Protocol

Creative Commons Zero (CC0) Licensing:

Encouraging Open Innovation:

By utilizing CC0 licensing, the agency releases its research, tools, and educational materials into the public domain, allowing others to freely use, modify, and distribute them. This encourages open innovation, enabling individuals and organizations worldwide to benefit from and build upon our work.

Collaborative Development:

CC0 licensing facilitates collaboration with other like-minded organizations and individuals who share our commitment to public good. By making our resources freely available, we enable collective problem-solving and the development of more robust cybersecurity solutions.

Open Source Software and Tools:

Empowering Communities:

Open Source software is a cornerstone of the Zero Protocol, providing powerful tools to those who might not otherwise have access to them. By contributing to and supporting Open Source projects, Archangel Agency LLC empowers communities to protect themselves and others in the digital world.

Transparency and Trust:

Open Source software is transparent by nature, allowing anyone to inspect, audit, and improve the code. This transparency aligns with our values of accountability and trust, ensuring that the tools we use and develop are secure, reliable, and free from hidden agendas.

Sustainable Solutions:

Open Source projects often have vibrant, active communities that contribute to their ongoing development and support. By leveraging and contributing to Open Source, the agency ensures that the solutions we provide are sustainable and continuously evolving to meet new challenges.

Public Domain Contributions:

Universal Access to Knowledge:

The agency actively contributes to the Public Domain by releasing research findings, educational content, and other resources without copyright restrictions. This ensures that knowledge is universally accessible, reducing barriers to entry and enabling anyone to benefit from our work.

Supporting Education and Awareness:

Public Domain resources are used in educational initiatives to raise awareness about cybersecurity threats and best practices. By making this information freely available, we help individuals and organizations protect themselves against digital threats, regardless of their financial resources.


Review & Updates

This SOP will be reviewed annually or as needed to reflect changes in regulations, industry standards, or company practices. All updates will be communicated to the team, and training will be provided if necessary.

Archangel Agency