1. Introduction
Welcome to Arch Angel Agency LLC’s Privacy Policy. We are committed to protecting your privacy and ensuring that your personal information is handled with care and in compliance with applicable laws. This policy explains how we collect, use, and protect the personal data you provide when interacting with our lead generation forms across various platforms, including but not limited to LinkedIn, Facebook, our website, and other digital channels.
2. Information We Collect
When you fill out our lead generation forms, we may collect the following types of personal data:
- Personal Information: Name, email address, job title, company name, phone number, and any other details you voluntarily provide.
- Profile Information: Publicly available information from your social media profiles (e.g., LinkedIn, Facebook), including your profile picture, job history, professional skills, and interests.
- Behavioral Data: Information regarding your interactions with our content, such as event attendance, responses to surveys, and preferences indicated in communications.
- Technical Information: IP addresses, browser type, operating system, and other technical data that helps us understand how you interact with our services.
3. Legal Basis for Processing
We collect and process your personal data based on the following legal grounds:
- Consent: Where you have provided explicit consent for us to use your personal data for a specific purpose, such as receiving marketing communications.
- Contractual Necessity: Where processing your data is necessary to fulfill a contract with you, such as providing event services.
- Legitimate Interests: Where it is in our legitimate interest to process your data, provided that those interests are not overridden by your rights and freedoms. This includes activities like improving our services, managing leads, and marketing.
- Legal Obligations: Where processing is necessary to comply with a legal obligation, such as maintaining records for tax purposes.
4. How We Use Your Information
We use the personal data collected through our lead generation forms for the following purposes:
- Lead Management: To manage and follow up on your interest in our services, products, or events.
- Marketing Communications: To send you newsletters, event invitations, product updates, and promotional offers. We may use profiling techniques to tailor these communications to your interests.
- Customer Support: To provide assistance or respond to inquiries related to our services or products.
- Analytics and Improvements: To analyze user behavior and improve our content, services, and marketing strategies.
- Event Planning and Management: To organize and manage events, including tailoring content to better match your interests.
5. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:
- Service Providers: We may engage trusted third-party service providers to assist in processing your data for purposes such as lead management, marketing, customer support, and event planning. These providers are contractually obligated to maintain the confidentiality of your information and to use it only for the purposes for which it was disclosed.
- Partners and Affiliates: We may share your information with our business partners or affiliates for co-hosted events, joint marketing initiatives, or to offer additional services. Such sharing is based on our legitimate interests or your explicit consent.
- Legal Compliance: We may disclose your information if required by law, legal process, or in response to a valid request by public authorities, including for national security or law enforcement purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. This includes encryption, secure servers, and restricted access to your information. However, please note that no method of transmission over the internet or method of electronic storage is completely secure.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once your information is no longer needed, we will securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws.
8. Your Rights and Choices
You have the following rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of any inaccuracies in your data.
- Erasure (Right to be Forgotten): Request the deletion of your personal data under certain conditions.
- Restriction: Request the restriction of processing of your personal data in certain circumstances.
- Objection: Object to the processing of your data based on legitimate interests, direct marketing, or profiling.
- Data Portability: Request that we transfer your personal data to another organization, where technically feasible.
- Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise these rights, please contact us at [insert contact email]. We may require additional information to verify your identity before fulfilling your request.
9. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have different data protection laws than your own. When we transfer your information internationally, we take appropriate steps to ensure it is protected, including implementing Standard Contractual Clauses (SCCs) and relying on appropriate safeguards.
10. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies on our website and digital platforms to enhance your experience, analyze usage, and assist in our marketing efforts. You can manage your cookie preferences through your browser settings or our Cookie Policy.
11. Children’s Privacy
Our lead generation forms and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
12. Dispute Resolution
If you have any complaints regarding our handling of your personal data, you may contact us at [insert contact email]. If you are located in the EEA, you have the right to lodge a complaint with your local data protection authority.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other operational needs. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Arch Angel Agency LLC
Email: contact [at] archangel.agency